FAQ
If I am local, can I pickup my order in store?
Babe! Of course, just use the "pickup" option at checkout and we will be awaiting your beautiful face in store!
Return Policy
We hope you love your purchase obviously! But in case you don’t you may return unworn items with tags and a receipt within 14 days of purchase for credit!!
Our girls will be happy to find you something else you’ll love! Or we are always adding new stuff to the site for you to snag!!
GIFTCARDS NEVER EXPIRE
STORE ADDRESS TO SHIP : 4866 W. 135th St. Leawood, KS 66224
All returns must be made within 14 days of the order being purchased *or shipped* due to our regular inventory turnover. Frankie and Jules does not provide return labels!
How tall is the model on the site?
Our girl, Lyss is 5'9", Typical wears a medium on top and bottom! She will always talk about fit and her recommendation to size up or down during her try ons!
Is clearance always final sale?
Yes, we like to discount last one items, meaning if they were to come back they would have no friends to hang on the rack with! (Storewide Promos are up for returns)